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Korea's 1330 Travel Helpline Offers Phone and Chat Support for Tourists

The Korea Tourism Organization operates a telephone and real-time chat service for tourists, with no download required to use the chat function.

Lim Dae-ho · published Wed 12 Aug 2026, 07:48 KST · version 1

What this means for travelers

Tourists in Korea, whether from within the country or abroad, can reach the 1330 Travel Helpline by phone or real-time chat in multiple languages, operated by the Korea Tourism Organization. The chat function requires no download. Calls are free over Wi-Fi, though data charges may apply otherwise.

What the Service Offers

The 1330 Travel Helpline is a telephone and real-time chat service.
It is operated by the Korea Tourism Organization.
Support is available in multiple languages.

Who Can Use It

The service is available to tourists from within and outside Korea.

How to Access It

The chat service does not require a download.

Costs

Calls made on Wi-Fi are free.
Wi-Fi is required for a free call.
Data charges may apply.

Sources

Korea Tourism Organization — 1330 Travel Helpline & Complaint Center (official notice from the publishing body, collected Wed 12 Aug 2026 (KST))

One source. Everything above rests on Korea Tourism Organization alone. We have not found a second, independent account of it, so treat the detail as that organisation states it and check the original before you rely on it.

8 structured facts in this article were checked against the sources above. See our fact-check policy.