The Korea Tourism Organization operates a phone and real-time chat helpline for travelers, with free calls available over Wi-Fi.
Lim Dae-ho ·
published
· version 1
What this means for travelers
Travelers can contact the 1330 helpline by phone or through a real-time chat that requires no app download, and can avoid charges by using Wi-Fi for calls, though data charges may still apply.
What the Service Is
The 1330 Korea Travel Helpline is a telephone and real-time chat service.
It is operated by the Korea Tourism Organization.
How to Reach It
Phone: +82-2-1330
Chat access does not require a download.
Cost
Online calls are free (no charges for calls on Wi-Fi).
Data charges may apply.
Wi-Fi is required for the call to be free.
Language Support
Available in Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, and Malay.
Korea Tourism Organization —
Duty Free & Tax Refunds(official notice from the publishing body, collected Fri 7 Aug 2026 (KST))
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