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1330 Travel Helpline Offers Free Phone and Chat Support for Tourists in Korea

The Korea Tourism Organization's 1330 service provides travel information by phone and real-time chat, with no download required.

Lim Dae-ho · published Thu 13 Aug 2026, 07:43 KST · version 1

What this means for travelers

Travelers can contact the 1330 Travel Helpline by phone or real-time chat for information about traveling in Korea, without needing to download anything. Calls are free, including free online calls, and there are no charges when using Wi-Fi, though data charges may apply.

What the Service Is

The 1330 Travel Helpline is a telephone and real-time chat service.
It provides tourists from within and outside Korea with information about traveling in Korea.
The Korea Tourism Organization operates the service.

How to Access It

No download is required to use the chat service.

Costs

Calls to the service are free.
The online call option is also free.
There are no charges for calls made on Wi-Fi.
Data charges may apply.

Sources

Korea Tourism Organization — 1330 Travel Helpline & Complaint Center (official notice from the publishing body, collected Thu 13 Aug 2026 (KST))

One source. Everything above rests on Korea Tourism Organization alone. We have not found a second, independent account of it, so treat the detail as that organisation states it and check the original before you rely on it.

7 structured facts in this article were checked against the sources above. See our fact-check policy.